FAQ

FREQUENTLY ASKED QUESTIONS

Your questions are our top concerns. In this FAQ section, we have listed some common questions asked by our customers, and hope they can help solve your confusions. If the list doesn't include the answer to any of your questions, feel free to get in touch with us by using the contact methods provided on the Contact Us page. We are here to help.

FREQUENTLY ASKED QUESTIONS

A1.

The immune system is human body's first line of defense against foreign germs, bacteria and viruses that could cause health problems like ailments and chronic diseases. Keeping our immune system balanced and healthy is important for adults to live a sickness-free life, and for children to grow as expected. But in modern lives, low immunity has become an increasing problem because of the harmful things like poor diet, lack of sleep, and stress.
A weakened immune system affects the whole body, and symptoms can be severe or mild depending on how weak a person's immune system is. And here are several common signs of a weak immune system in children:
* Fatigue
* Frequent infections
* Allergies
* Digestive problems
* Slowed growth
* Wounds that take a long time to heal
If you suspect your child may be immunity deficient, please consult your doctor.

A2.

The major reasons that lead to the deterioration of children's general body resistance include:
* Infectious diseases, smoking, or exposure to hazardous substances like x-ray emissions and harmful chemicals during the mother's pregnancy.
* Imbalanced diets which are lack of vitamins and minerals that the body needs.
* An unhealthy lifestyle in which the child doesn't have enough time for sleep or physical activities.

A3.

Lactoferrin is one of the key proteins in milk. Its main functions include fighting infections, offering anti-inflammatory and antioxidant effects, and binding with iron and transporting it around the body. Lactoferrin is found in the highest amounts in colostrum. If your child has immunity problems or iron deficiency, he/she should take lactoferrin which has been proven to be effective in stimulating the immune system, promoting the growth of probiotic bacteria, and improving iron absorption.

A4.

Always keep the supplements away from children's reach to avoid wrong intake or overdose which could cause health problems. If you suspect an overdose, call your doctor immediately.

A5.

Yes, of course. Our Lactoferrin Milk Powder is a dietary supplement product that can be used daily. But it should not replace a balanced diet or medical treatment.

A6.

You may pay attention that our Lactoferrin Milk Powder contains milk and soy. Before starting to use this product, please consult the doctor if your child is allergic to these ingredients or have intolerance.

A7.

Because we only use original ingredients throughout the production of our Lactoferrin Milk Powder, the smell, taste and color of our products could be slightly different due to the environments, seasons, humidity, the cow's diet, and so on. However, you can rest assured that those differences have no impact on our formulation or the nutrition of the final product.